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Autor Thema: please help me  (Gelesen 11898 mal)

pooryak

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please help me
« am: Juli 25, 2010, 07:45:07 »

 i connect to vpn but no transfer data
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hideway2

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Re: please help me
« Antwort #1 am: Juli 27, 2010, 00:57:53 »

Hello,

please check that the following applies if you are using ...

... OpenVPN:
- OpenVPN has been installed as described on our homepage:
      http://www.hideway.eu/menu.php/install.html
- OpenVPN port change does not help
- OpenVPN is not blocked or restricted by any firewall you may use
- the connection has been established with the correct account (d/t/rXXXXX)
- no other VPN connection is used when connecting to hideway
- You are successfully connected through our VPN
    (VPN Check on our homepage: Customer Service / VPN Check)

... PPTP:
- the connection has been established with the correct account (d/t/rXXXXX)
- no other VPN connection is used when connecting to hideway
- You are successfully connected through our VPN
    (VPN Check on our homepage: Customer Service / VPN Check)


Kind regards,
hideway2
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pooryak

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Re: please help me
« Antwort #2 am: Juli 27, 2010, 09:28:42 »

hi...i set the dns to google dns its right
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hideway2

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Re: please help me
« Antwort #3 am: Juli 27, 2010, 11:03:29 »

Hello,

setting the DNS is not necessary.
For example, if you are using a blocked DNS server, webpages cannot be displayed.


Kind regards,
hideway2
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pooryak

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Re: please help me
« Antwort #4 am: Juli 27, 2010, 21:03:57 »

Prior to that it does't work but now its right
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hideway2

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Re: please help me
« Antwort #5 am: Juli 28, 2010, 12:34:30 »

Hello pooryak,

please try to use the standard DNS server again and let us know if it is working for you.


Kind regards,
hideway2
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pooryak

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Re: please help me
« Antwort #6 am: Juli 28, 2010, 14:14:45 »

when i use not google dns its not working
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hideway2

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Re: please help me
« Antwort #7 am: Juli 29, 2010, 10:45:47 »

Hello pooryak,

it is possible that it has not been working before, as we found a mistake in DNS request handling. However, the DNS handling has been fixed. Therefore should the standard DNS server settings also work for you now.


Kind regards,
hideway2
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