OpenVPN clients are usually using port 1194/UDP to access the VPN server.
Some users are experiencing problems though because this port has been blocked in their firewall or by their ISP.
Hideway is now offering a solution for this problem: you may access our VPN though port 443/TCP which is always open.
How to change to port:
- Find the correct configuration file. It has the extension .ovpn and is located ...
- on Windows XP/Vista: C:\Programs\OpenVPN\config
- on Windows XP/Vista 64-Bit: C:\Program Files (x86)\OpenVPN\config
- on Macintosh OS X: Library/openvpn (in the Home folder of the respective user)
- Open the configuration file with WordPad or TextEdit. On Vista you have to start the editor with the option "Run as Administrator".
- Delete any line containing "proto udp"
- Put a "#" at the beginning of the line "remote vpn1.hideway.eu"
- Add a line or remove the "#": "remote vpn2.hideway.eu 443 tcp"
- Save the file
Please note that connections through port 443/TCP are usually slower than through the regular port.
To go back to port 1194:
- Put a "#" at the beginning of the line "remote vpn2.hideway.eu 443 tcp"
- Add a line or remove the "#": "remote vpn1.hideway.eu 1194 udp"
- Save the file