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Autor Thema: "Key Packs" not working from July 29 to July 31  (Gelesen 2813 mal)

osimon

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"Key Packs" not working from July 29 to July 31
« am: August 01, 2008, 12:04:19 »
Yesterday, we had to find out that we had been experiencing a problem with creation of the Hideway "Key Pack" since July 29. As a result, some of our customers who downloaded and installed the "Key Pack" during this period, were unable to connect to the Hideway VPN server.

Fortunately, the problem has already been solved. So we are asking affected customers to download the "Key Pack" again from customer's area on our website and to re-install it on their PC.

If you need further help, please don't hesitate to contact Hideway's customer support.
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